Shipping Policy

Shipping policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Any issues with postal services must be dealt directly with the shipping carrier. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: I offer $0 flat rate shipping to any countries for original paintings over $100

If you want a faster delivery feel free to choose that option at checkout, but you still will need to wait the 3 to 5 business days for processing. 

 

Local delivery

Free local delivery is available for all orders. If you would like to pick up your painting locally, feel free to reach out to me @ jake@dunn.store

International Shipping

We offer international shipping to the following countries: all countries that UPS or DHL ships to.  

If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. FREE shipping for all orders over $100. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Jake Dunn Art is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 4 days of receiving your shipping confirmation email, please contact us at jake@dunn.store with your name and order number, and we will look into it for you.